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Commonwealth Bank & Trust looks for new employees who share our commitment to the highest level of banking and customer service. We foster a team-oriented atmosphere with a customer focus. We also offer a competitive salary and benefits package, and we’re proud to be an Equal Opportunity Employer.

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Call Center Representative/ITM Virtual Banking Specialist

We currently have an opening for a Full-Time (7am – 4pm) Call Center Representative/ITM Virtual Banking Specialist in our ITM Customer Service Center.  Responsibilities for this position include performing customer service for both internal and external customers including but not limited to various types of account information inquires, performing internet banking password resets and assisting in all other areas of electronic banking, processing ATM/POS disputes and assisting customers with queries concerning personal account information. Responsible for verifying all maintenance and processing all mobile deposits. Provides a complete range of bank customer services utilizingITM (Interactive Teller Machine)live video technology connected to various branches in the network. Provides high quality customer service to bank customers which includes cashing checks, depositing checks, account servicing, and account maintenance and explaining products that may be available to meet the needs of the customer. Answers questions/and or directs calls for all services the financial institution provides, while recognizing selling and referral opportunities.

Primary activities and responsibilities:

The qualified candidate will possess the following:


We currently have Full-Time and Part-Time Teller positions available.  Responsibilities include cashing checks, processing customer deposits, processing loan payments, answering customer inquiries regarding their account(s), and other duties as assigned.  The qualified candidate will possess the following: