Like Having a Banker in the Family

Here, you’ll experience the commitment, convenience and care you would expect from a trusted member of your family. We take pride in your success. And our people are dedicated to providing the highest level of customer service and financial guidance to ensure a bright future for you and your loved ones. Plus, as a Kentucky bank, all decisions are made locally – and quickly – within your community.

Acquisition Announcement

Important Phone Numbers

Credit Card Lost/Stolen

Phone: 1.855.293.2458
24 hours x 7 days a week

Credit Card Lost/Stolen (Outside of U.S.)

Phone: 1.206.352.4401
24 hours x 7 days a week - Collect Call

Credit Card Customer Service

Phone: 1.855.535.5654
24 hours x 7 days a week

Debit Card Lost/Stolen

Phone: 1.888.297.3416
24 hours x 7 days a week

Debit Card Lost/Stolen (Outside of U.S.)

Phone: 1.206.389.5200
24 hours x 7 days a week - Collect Call

Debit Card Customer Service

Phone: 1.855.535.5654
8:00 am - 5:00 PM, M-F

Instant Issue Debit Card

With our Instant Issue Debit Card program, you can now get a new or replacement debit card in a Commonwealth Bank & Trust banking branch on the same day as requested.

Learn More

e-Statements

Business and personal customers can receive checking and/or savings account statements electronically – with access to statements for the previous 18 months.

Enroll